Saturday, 21 March 2015

8 Great Lessons for Small Businesses

You should learn from your mistakes, and you should learn from other people’s mistakes too. Before you, so many other people ventured out in different industries in an attempt to establish their own business. Some succeeded, some failed, but at one point or another, they all made mistakes.
Over here, we are going to present you the best lessons that you can learn from mistakes which other business owners made.

1.      Your website should serve the needs of your customers

Let us give you an example of the owner of a software company. The owner was smart and while developing their tools, they tested them out and interviewed potential customers. All of their applications were passed through an alphas test, then a private test and last of all the public beta test.  The company had a worked with over 250 potential customers, belonging to different industries.
The plan seemed so good, but the target conversion rate was still not achieved. What went wrong and where? For starters, the company had been in the industry for not even a year so they did not have the trust of their customers. Secondly, their website was not well designed and did no t provide the target audience much information about their processes.
What do you learn from this? Your products must serve the needs of your target audience, but you should also make things easy for them at every step, starting with the website. Make sure you have a website that clearly explains everything, has a friendly user interface and easy navigation.
One more thing to keep in mind: Put your contact details in places where they can be easily seen.

2.      Take help from others and delegate tasks

As passionate, motivated and determined you may be, fact is you cannot run a business by yourself. You need others to help you out at one point or another.  Whenever you should have a problem, take help from the experts. If you yourself are not good at something, hire a team which can do the job easily. Be a good leader and learn to delegate tasks to those who have the capabilities of conducting them. In addition, most of all, trust your team, give them responsibilities. As long as you hired the right candidates, they will not fail to give you the performance you desire from them.

3.      Educate yourself and your team

No one has complete knowledge about everything. What is that you are not good at? Start learning more about it. So for instance, if you are not great at an accounting software, you could get some training on it.  If there is some other job that you do not do so well, you could learn more about it.
Read reputed blogs on the internet, watch videos, take classes and keep up with the latest happenings in your industry. And encourage your team to do the same, all along providing them with training and the support that they need.

4.      Take support from other small businesses

Do you consider other small businesses to be your competitors? Many entrepreneurs do, but from now onwards, you should start seeing them from a different perspective. Rather than competing with them, collaborate with the. What advantage will this bring you? Cost reduction, efficient resource utilization and so many other benefits.
When you work with other small businesses, you can bring down your operational costs. As an example, if you and they buy the inventory in bulk, you can get bigger discounts. Similarly, the two of you can launch a promotional event together and divide the costs that incur.

5.      When hiring, one interview is far from enough

Another lesson learnt by the CEO of a software company. When you are hiring new employees, you should be really careful. One quick look at the resume and a basic interview are often not enough. Instead, you should get to know the candidates better through two or even three interviews as you may deem necessary. The interviews should be rigorous and based on challenging questions. And do not forget to run a background check and talk to the references.

6.      Excite your target audience

We actually learn this lesson from Apple, which always excites their customers in some way or another. With their enticing videos, teaser campaigns and luring TV commercials, Apple creates a buzz of their products before launching them.
While you may not be able to do it at the same level as Apple, you can still implement some of their strategies and create a buzz about your new products and services through social media, email marketing campaigns and other cost-effective strategies.

7.      Don’t grow too attached to your business

We know a CEO who has built and then sold four big technical companies. The lesson which he learnt from his experience was that no business owner should get too attached to their business. In the bluntest of words, the primary goal of your company is to make money, but will this money buy you any love? There will always come a time when you will not need your business, but someone else by your side to share all the ups and downs with.
So quit loving your company. After all, you never know what the future holds, and there may be a time when you will be dissolving, closing or selling your business to someone else.

8.      Always remember your primary purpose

Why did you set up your company? What inspired you to establish your own business? Keep in touch with your initial passion and motivation at every part of the journey. As you operate your business, your finances, mistakes and failures might weigh you down and you may start having second thoughts. In times like these, you should reconnect with your initial passion, and become even more determined to take your company to greater heights.


So learn the above lessons by heart and keep them in mind as you continue to strive to establish and grow your business.



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